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22/04/2009 - Candlelight takes up Dignity Challenge
Candlelight Homecare Services are happy to take up the Dignity Challenge and ensure that our service meets standards that ensure the respect, privacy, self-esteem and autonomy of all our clients.
The Dignity in Care Campaign aims to end tolerance of indignity in health and social care services through raising awareness and inspiring people to take action.
To enable this Candlelight will:
- Have a zero tolerance of all forms of abuse
- Support people with the same respect we would want for ourselves or a member of our family
- Treat each person as an individual by offering a personalised service
- Enable people to maintain the maximum possible level of independence, choice and control
- Listen and support people to express their needs and wants
- Respect people’s right to privacy
- Ensure people feel able to complain without fear of retribution
- Engage with family members and carers as care partners
- Assist people to maintain confidence and self-esteem
- Act to alleviate people’s loneliness and isolation wherever possible.
