Why Choose Us?
Choosing a care company to look after you in your own home is an important decision.
If you choose Candlelight to provide your homecare you can be confident that you will have:
- A professional & reliable service
- Carefully chosen and vetted care staff
- Highly trained and competent care staff
- Continuity of service
- High standards of service
- A service tailored to your needs
- Value for money
Each year we ask our clients to take part in a survey to get their views and opinions of the service we are giving. This year, more than 98% of the respondents told us that the service is either good or excellent. We will only be satisfied when we have 100%!
As a company we are:
- Registered with the Care Quality Commission (formerly the Commission for Social Care Inspection)
- Members of the UK Home Care Association (UKHCA )
- Members of the Social Care Association
- Accredited with the Investors in People Award since 1999
We have been accredited with Investors in People Award since 1999, proving that we value our staff through training, development and communication. We were re-accredited again in December 2007.
We have a Quality Assurance Manager whose role is to make sure that our policies and procedures are correctly applied throughout the organisation. Thus ensuring our high standards.
